Home Maintenance Service Team Leader – Responsive, Planned & Voids 37 hours per week Salary: £42178 Closing date: 24th April 2025 Interview date: 28th - 29th April 2025 Location: To lead our colleagues who cover all Aspire homes, in and around the borough of Newcastle under Lyme. We are going through an exciting period of transformation at Aspire housing. As part of our improved way of working we are introducing a number of new Team Leader roles to support our Responsive Repairs, Planned Works and Void (Empty homes) teams. As part of our 2025 focus and in line with our corporate plan and values, we recognise the importance of “putting the customer at the heart of what we do and getting the job right first time” for them. These new roles are enhancing the leadership team to meet the needs of our customers and the business. Reporting to the Home Maintenance Service Manager the core purpose of the role is to lead, motivate and inspire a team of skilled colleagues to deliver a solution focused outstanding repairs service to be proud of, while maintaining value-for-money and keeping the customer at the heart of everything we do in line with our corporate plan and values whilst complying with relevant safety and building legislation. You will need to actively encourage, support, mentor and coach our colleagues to ensure they provide an excellent customer service, demonstrate “what a good job looks like”, being professional with a right first-time approach, supporting your team to reach their full potential. This is a great opportunity for someone who understands the teams of tradespeople we need to deliver a repairs and improvement service, has enhanced leadership skills and wants to help us to shape, engage and motivate the team for future success. If you have a passion for leading a team, put customers at the heart of what you do and want to be a part of our first-class maintenance service this could be the role for you. In return we can offer you: · 25 days holiday bank holidays 3 concessionary days at Christmas · Comprehensive employee assistance program · A full benefits and discounts platform · Holiday buy, tech and annual saving schemes · 2 Volunteer days per year to support the community · Competitive rates of pay · A generous company pension scheme and life insurance up to 3salary as an active member. · The use of a company vehicle to use for your role · Wellbeing, health drop ins and staysafe provisions to look after you at work. · Option to join the medical health cash plan · Green car scheme · Enhanced maternity and paternity leave · Service-related awards · Cycle to work scheme Please note, this role is subject to a satisfactory basic DBS check. The company has the right to close the vacancy should they receive a high volume of applications.