General Manager - Exciting New Store Opening in Luton
The Opportunity
Are you a dynamic leader with a passion for retail and delivering exceptional customer experiences? A fantastic opportunity has arisen to join our team as the General Manager for our brand-new store in Luton, located in a prime position within The Mall. This store will be one of the largest in our portfolio of 23 locations, making it an exciting challenge for a motivated and experienced retail manager.
Your Key Responsibilities
As General Manager, you will play a pivotal role in the success of the store, leading your team to achieve outstanding results. Your responsibilities will include:
* Recruiting, training, supervising, and appraising staff.
* Managing budgets and staff schedules.
* Resolving customer queries and complaints with professionalism and care.
* Overseeing stockrooms, ensuring effective replenishment and stock control.
* Maintaining high standards in visual merchandising and store presentation.
* Liaising with colleagues and Head Office departments.
* Upholding exemplary housekeeping standards across the store.
What We’re Offering
* Salary: Competitive salary.
* Bonus: Monthly performance-related bonus potential.
* Benefits: Company life assurance scheme and generous staff discounts.
* Hours: 39 hours per week, over 5 days, with the following shift pattern:
* Monday: 8:00am - 4:30pm
* Tuesday: 8:00am - 6:00pm
* Wednesday: Day Off
* Thursday: 12:00pm - 7:00pm
* Friday: 12:00pm - 6:00pm
* Saturday: 8:00am - 6:00pm
* Sunday: Day Off
What We’re Looking For
We’re searching for an individual who thrives in a fast-paced retail environment and can inspire their team to achieve excellence. Our ideal candidate will:
* Demonstrate strong management and communication skills.
* Be enthusiastic, proactive, and a driven team player.
* Exhibit a positive, solution-focused approach.
* Have a genuine passion for retail and delivering exceptional service