Business Development Consultant page is loaded
Business Development Consultant
Apply locations Manchester time type Full time posted on Posted 3 Days Ago job requisition id Req1393403 Business Development Consultant Country: United Kingdom
Join our community.
At Santander, we’ve built effective and loyal relationships with our mortgage intermediary firms.
We’ve done this by providing a best-in-class service. And this is where you’ll come in. You’ll enhance our relationships by supporting our registered IFAs and brokers. You’ll provide them with guidance and support, educating intermediaries about our mortgage proposition, mortgage products, and risk policy.
The difference you’ll make:
* Developing Santander’s intermediary relationship by supporting our IFA and brokers in conjunction with our TBDM/ BDM teams
* Educating intermediaries about our mortgage proposition
* Educating intermediaries on our risk policy, application submission, packaging requirements, and communicating underwriting decisions
* Managing and delivering a high level of both call & chat volumes, adding value on every contact
* Displaying a knowledge of the wider mortgage market, your customers, and our proposition
What you’ll bring:
These are the essential requirements you need to be successful in this role:
* Proven experience working in a high-volume inbound contact centre environment
* Excellent telephony experience and the ability to deliver excellent customer service
* You will require the right to work in the UK (please see details below)
It would also be nice for you to have:
* Knowledge/background in mortgages/intermediaries is an advantage
* Evidence in building and sustaining relationships
* Being able to learn and retain knowledge and information
What else you need to know:
This role is based in Manchester and you will be expected to spend five days per month of your time in this office.
This is a Permanent role at 35hrs per week. Our working hours are Monday to Friday 09:00 – 17:00.
If you’re interested in this role but with part-time hours or a job-share, we would still love to hear from you and discuss these.
Inclusion
At Santander, we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains, and develops the most talented and committed people through living our values of Simple, Personal, and Fair.
How we’ll reward you.
As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
* Starting salary of £22,913 plus a £500 annual cash allowance to spend on our great range of benefits.
* 25 days’ holiday plus bank holidays, which increases to 26 days after 5 years of service, with the option to purchase up to 5 contractual days per year.
* Eligible for a discretionary performance-related annual bonus.
* Voluntary healthcare benefits at discounted rates, including medical insurance, dental insurance, and health assessments.
* Free access to a range of digital health services, including GP.
* Free access to wellbeing apps and up to three weekly online classes.
* We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary if you contribute as well, and you can take some of our contribution in cash if you prefer.
* Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
* Support your favourite causes through charitable giving and our community partnerships.
* Share in Santander’s success by saving or investing in our share plans.
* 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel, and more.
* As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.
Learn more about our benefits and family-friendly policies
Right to work in the UK.
* Every individual must have the right to work in the UK to commence employment with Santander either by way of nationality, visa, or work permit. If you do require a working visa/permit, this will not influence our decision on whether to progress your application. However, if you do not have a right to work, or an application for a working visa/permit is unsuccessful, Santander will not proceed with your application and will withdraw any conditional offer previously made.
What to do next:
If this sounds like a role you’re interested in, then please apply.
If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.
The Santander Effect
Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things, and adapting to new challenges.
As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact.
#J-18808-Ljbffr