Do you have the resilience and motivation to lead a new enhanced semi-independent service in Bristol? We are looking for a Team Manager to join the Bristol Women’s Pathway. In this role you will oversee a new semi-independent service designed to support people with medium/high support needs who may have experienced barriers in accessing pathways or challenges maintaining stability in other supported accommodation settings. The service is made up of a group of small, accessible 10 bed or self-contained units where clients will be supported to maintain their accommodation and recovery through an asset based and fully trauma informed approach. The team will work with a focus on initial stabilising, moving to building hope, ambition and self-worth/esteem in an individual and person-centred way. The semi-independent service will provide support during office hours, and from an additional team of support staff who will work across each service through the night and over weekends and bank holidays to ensure support is regularly available to clients at all times. The Team Manager will be responsible for the day to day running of the service, ensuring consistent, safe and high-quality support is provided to clients. In addition, you will: Provide line management and regular support and supervision to the team, including day, weekend and night staff. Complete reporting and analysis, ensuring monitoring and evaluation regularly takes place, ensuring the service is meeting commissioner targets and milestones. Use Restorative Approaches to minimise conflict, including offering restorative meetings between clients and members of the local community. In this role you will work across different sites, our semi-independent housing stretches from South to East Bristol, with typical office working hours. However, due to the nature of the service you will be required to work some evenings and weekends to support staff. About you We are looking for a highly motivated individual with experience of leading a service delivery team in either a supported housing, advice, homelessness, care or other relevant environment. You will have: Experience of managing staff and/or volunteers in a fast-paced environment, with multiple competing priorities or the willingness to develop these skills. Experience of multi-agency working, managing staff working across multiple services, using a hybrid model to support staff. Excellent communication skills and the ability to build and maintain relationships with a variety of people. For genuine occupational requirement reasons, we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9) How to apply To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website. When you're ready to apply click the ‘Apply Now’ Button to start your online application form. Closing date: 10 am on 28 November 2024 Interview and assessments on: 6 December 2024 We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level. About Us Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night. What We Offer We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients. Below are some of our key focus areas to improve both our candidate and colleague experience: A growing number of diversity networks including LGBTQ, Womens Action, Lived Experience and Anti-Racist networks. Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process. A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme. Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness. In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website. Want to find out more? Click here to visit our Equity, Diversity & Inclusion page. We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them. These include: Agile working model for suitable roles. Supportive flexitime and toil arrangements. 28 days annual leave rising to 31 after five years’ service. Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave. Financial wellbeing platform offering loans, advances and saving options. Auto-enrolment to pension scheme after six months service with an employer contribution of 6%. Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice. Cycle to Work scheme and interest free season ticket loans. Discount vouchers including gym, retail, food & drink, travel, electricals and more. Want to find out more? Want to find out more? Click here to visit our Work For Us page. At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s. These include: Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals. Steps into Management programme to support colleague progression. Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities. Want to find out more? Click here to visit our Learning and Development page. A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate. Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates. Documents