Join an established and market-leading property management company as an Evening Security Officer on-site at a luxury residential development in Central/East London. You will take responsibility for maintaining a secure and comfortable environment whilst delivering first-class customer service to residents and their guests. Role : Residential Security Officer (SIA Licence required) Hours : 3pm till 3am – 4 on 4 off Location : London Salary : £29,000 Role Duties: Collaborate with the wider team to ensure regular patrols of the estate are completed and CCTV is constantly monitored Act as ambassador of the property and management company Always interact in an enthused and empathetic manner Ensure a high level of punctuality and presentation is upheld at all times Answer the phone and emails politely and appropriately Respond to complaints or concerns and find the appropriate solution Be empathetic in relation to all customers requests, queries or concerns Person Specification: Hold an SIA Door Supervisor Licence and preferably an SIA CCTV Licence Previous security experience working in a similar environment e.g. Hotel, Private Members Club or Residential Development We require an individual with a strong work ethic Have exceptional written and verbal communication skills Be comfortable to thrive under high-pressure situations while effectively managing large teams Please reach out to Francis for more information and to register your interest