Interviews will take place on 21 January 2025.
About the role
The Help To Claim service offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives. We deliver this service by telephone, email, and web chat.
We are looking for applications for a Help to Claim Adviser that demonstrate a good working knowledge of the benefits system and excellent IT skills to support clients in making and completing their new Universal Credit claim. You should have a passion for working with people, helping them through challenging situations, and a willingness to train and learn on the job.
We will also accept applications from candidates who are untrained in benefits advice but can show a basic understanding of and interest in the subject and have the skills and ability to train quickly.
We’re Disability Confident
Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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