Are you a Manager or strong Assistant Manager in retail or hospitality? We are looking for an organised, commercial, enthusiastic and sales driven individual to manage our stunning store in Ilkley.
We want our Store Manager to create a positive, lively and energetic atmosphere, with the main focus always on excellent, unsurpassed customer service and sales. You will be leading, motivating and developing the store team and in-store processes; managing the performance and making sure your team can be the best that they can be, every day. You will do all you can to increase the company profits, hit and exceed realistic targets, and you will have the knowledge and experience to drive sales forward and make the most of every customer opportunity. You will be fully flexible and driven to make your store continually successful and profitable. You will have responsibility to the store, the team, and the customers; and will be fully accountable for your store and all processes/people within it. Our high retail and customer service standards require you to be a store ambassador; championing the brand, both in and out of the store.
You will want every customer that walks into your store to have an amazing experience, and you will want them to leave with an armful of shopping bags, knowing that they have bought the perfect presents and gifts; and ensuring that they want to come back, time after time and tell all their friends about us.
You will be computer literate, used to working to KPI's and targets and be responsible for running the store day to day. We want our management team to love working in our shops and engaging with the team, customers and products, to help us grow our business and reputation.
Applicants MUST have retail/shop or hospitality management experience and must be able to complete store staff rotas, holiday planning and calculations, performance appraisals and development planning. You must be computer literate and windows proficient, able to perform interviews of future staff and previously been responsible for cash banking and weekly takings reconciliation.
Job Type: Full-time
Pay: £28,080.00 per year
Additional pay:
* Performance bonus
* Quarterly bonus
Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Weekend availability
Work Location: In person
Reference ID: ILK/SM/11/2024/GA
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