Barista - Smith’s Family Kitchen – WHSmith - North Manchester Hospital
As a Barista at Smith’s Family Kitchen, you’ll provide exceptional customer service and work as part of a team to deliver our fantastic store standards.
Contract Type: Permanent
Working hours: Ranging from 8 to 20 hours per week
* 8 hours per week working any 2 out of 7 days including weekends.
* 12 hours per week working any 3 out of 7 days including weekends.
* 16 hours per week working any 4 out of 7 days including weekends.
* 20 hours per week working any 5 out of 7 days including weekends.
We are excited to be launching our very own brand new exclusive coffee concept Smith’s Family Kitchen with its local links to Manchester at the North Manchester Hospital. The blended WHSmith store will sell local brands of coffee as well as food, meeting the essential needs of the patients, visitors, and staff working at the hospital.
What being a Barista is all about:
* Interact with customers to understand their favourite food and beverage preferences to provide the best experience on every visit.
* Deliver ‘best in town’ standards through presentation standards and availability.
* Have great product knowledge to sell and recommend our products and services to customers.
* Carry out stock replenishment, ensuring all areas of the store remain tidy and inviting for customers.
* Meet high standards of display and visual merchandising to help customers find what they're looking for easily.
* Proactively engage with customers to understand their needs and make recommendations.
* Work as part of a winning team, adapting to a fast-paced environment.
What our Stores would love to see:
* A passion for providing a great customer experience by crafting great coffee with energy for that perfect blend.
* Good communication and listening skills to understand customer needs.
* Great organisation skills and strong attention to detail.
* Able to work as part of a team, supporting colleagues to deliver daily activities.
How we reward our teams:
We know you’ll work hard to make WH Smith a success and our customers happy. In addition to your salary and pension scheme, we offer 6.6 weeks of holidays (including bank holidays) and employee discounts (up to 50%). We also provide a range of deals from retail partners to help you save money and make memories, whether it’s a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.
WH Smith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us. This means that whenever possible, we strive to provide the flexibility to allow you to enjoy life’s big moments.
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