Business Support Manager, Global Markets COO London,, United Kingdom Job Description: Job Title: Business Support Manager, Global Markets COO Corporate Title: Vice President Location: London Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us Role Description An exciting opportunity has arisen with the newly formed EMEA Global Markets COO team which is responsible for executing and delivering our strategy for Global Markets businesses in EMEA as well as end to-end solutions to regulatory engagement. The team: Team members act as project managers and thought leaders for large strategic and regulatory projects that impact EMEA GM. These can involve all parts of GM including Sales, Trading, as well as related teams in Legal, Compliance, Risk, Operations and Technology, both in the region and more globally. These projects are typically high profile and involve a high degree of strategic problem solving to ensure regulatory and/or commercial viability. Responsibilities: As part of the EMEA GM COO team, this role will cover strategic and regulatory initiatives, which may include: - Experience in a trading related function, familiarity with booking systems and risk engines - Project management, both on an end-to-end basis, and/or discrete sub-components - Ensure appropriate control frameworks are established by working with relevant teams, support, and control partners - Running or supporting governance routines to facilitate key deliverables - Supporting or reviewing underlying legal/regulatory requirements with key stakeholders to determine business impact and appropriate response - Preparedness to challenge interpretations to ensure commercial and regulatory considerations are balanced - Collaborating with Business, Compliance and Legal teams to design and deliver training on key regulations / strategic projects - Delivering process walkthroughs, and appropriate 'audit trail' on project work - Support or lead on key regional and global initiatives to ensure consistency and to identify/resolve any overlaps or conflicting guidance by business/jurisdiction What We Are Looking For: - Ability to think strategically and join the dots across regions and businesses - Experience of Project Management and knowledge of how programs run - Excellent communication skills with the ability to simplify complex information - Experience of working with technical teams and translating technical concepts to business audiences - Critical thinking/problem solving skills - Excellent attention to detail - Ability to work well in collaborative team environment, but also independently run initiatives - Excellent time management skills and ability to manage multiple competing/concurrent activities. - High proficiency in data aggregation, integration, and analysis Skills That Will Help - Familiarity with Global Markets businesses (Fixed Income Currency and Commodities, Equities, Prime Brokerage, Futures & Options, etc) - High proficiency in Excel, Word, and Power Point Benefits of working at Bank of America - UK - Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner - Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons - 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum - The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc - Use of a flex fund to use towards benefits - Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services - Ability to donate to charities of your choice directly through payroll and the bank will match your contribution - Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions - Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area Bank of America Good conduct and sound judgment are crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. 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