Job Description ️ Location: Broad Street, Sheffield Permeant, fulltime £65,000 - £75,000 per annum (DEO) Hybrid: Minimum of 2 days in the offer per week An exciting opportunity has arisen to join a leading financial software provider as a Senior Site Reliability Engineer, in this role you will ensure the reliability, scalability, and performance of our Cloud Infrastructure Services through direct technical contributions and supporting team member skills development within our Cloud Operations Team. This is a hands-on technical role, the SRE Team provide a key service working within our live production environments, so attention to detail, quality assurance and getting things right the first time are essential. What will the role involve? Working within production and non-production estate; providing expert technical knowledge and leadership. Resolving incidents escalated to our SRE team, progressing calls in line with customer SLA’s. Troubleshooting from first principles. Undertaking Root Cause Analyses (RCAs) to ensure suitable permanent solutions are found to remediate issues and solve the whole problem. Developing, deploying, and maintaining our solutions in accordance with industry best practices, and architectural designs. Driving automation initiatives to streamline operational workflows to improve efficiency using Continuous Integration or Continuous Delivery environments. Developing and maintaining tools, scripts, and dashboards to monitor system health, performance, and reliability. Undertaking and driving on-call support issues to conclusion. Mentoring and developing team members. Through this combination of leading by example, coaching and mentoring, support the leadership team to foster a culture of collaboration, innovation, and continuous improvement.