Field Clinical Specialist (Transcatheter Mitral and Tricuspid Therapies)
Apply locations United Kingdom-Field time type Full time posted on Posted 9 Days Ago job requisition id Req-37948
Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs.
Edwards Lifesciences is leading the way in innovation within our Transcatheter Mitral & Tricuspid Therapies (TMTTs). Edwards offers multiple transcatheter programs aimed at transforming care for many patients suffering from mitral and tricuspid regurgitation.
Due to our continued growth, we are strengthening our team in the UK and have a Field Clinical Specialist (TMTT) opening. This role is responsible for providing education and support to physicians on Edwards' leading technologies, device handling, implantation and troubleshooting techniques, and case support.
We currently have an opening in the North of England (Field based). We are flexible on location within the North West, Yorkshire and the North East.
This role is field-based with regular travel required to hospital sites within the assigned region, as well as some national and international travel as required.
How you will make an impact:
* Provide education on all aspects of technology of the Transcatheter Mitral and Tricuspid Therapy device, including device handling, implantation, and troubleshooting techniques related to equipment, tools, and products required for device implants including full certification for independent case support.
* Educate and train physicians, hospital personnel, and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on one technology.
* Responsible for upselling in key strategic accounts working in conjunction with Business Managers.
* Develop and continuously improve training curriculum, training materials, and training tools, based on clinical trial experience, EW guidelines, and SOP.
* Responsible for certification of the centres, physicians, and other related staff, as well as EW personnel as outlined within EW SOP.
* Validate software and hardware updates in the field as applicable.
* Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as competitive activity with cross-functional teams (e.g., sales).
* Other incidental duties.
What you'll need:
* Previous work experience in medical devices in an industry or NHS/Hospital clinical role related to Cardiology/Structural Heart Disease.
* Echocardiography experience/certification highly desirable.
* Experience in areas such as TAVI, CRM, Electrophysiology, Heart Failure, AAA, cardiac surgery, echocardiography, vascular, or another complex device.
* Training experience in a clinical/technical environment preferred.
* Cath lab experience.
What else we look for:
* Proven expertise in MS Office Suite and ability to operate general office machinery.
* Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills.
* Good problem-solving and critical thinking skills.
* Moderate knowledge and understanding of cardiovascular science.
* Moderate understanding of cardiovascular anatomy, pathology, and physiology including the applications and “language” of the market and Edwards Lifesciences.
* Moderate understanding of medical device regulatory requirements and documents, device accountability, and adverse events reporting.
* Moderate imaging analysis software skills (e.g., 3Mensio, TomTec, Vitrea, Circle VI, etc.).
* Ability to manage confidential information with discretion.
* Strict attention to detail.
* Ability to interact professionally with all organizational levels.
* Ability to manage competing priorities in a fast-paced environment.
What is it like to work at Edwards Lifesciences in the United Kingdom?
As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic, and friendly work environment.
We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities, and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).
Edwards Lifesciences in the United Kingdom also offers the following benefits:
* Competitive Compensation and Benefits package.
* Flexible working hours, remote working.
* Pension Scheme (double matching).
* Risk Life Insurance and Group Income Protection.
* Private Medical Plan.
* Service Awards.
* Enhanced Sick Leave Benefits (Income Protection).
* Employee Stock Purchase Program.
* Employee Assistance Program.
* Comprehensive Wellness Program including health and wellness subsidy, onsite gym, massages, fresh fruit in the office, financial webinars, discount cards, and much more.
Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.
About Us
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America, and Asia and currently employs over 15,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.
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