La Mer - Assistant Manager - Harrods - 37.5 Hours Brand: La Mer Description Assistant Manager La Mer's prestige skin care journey began when Dr. Max Huber suffered burns in an experiment gone awry and set out to create his own destiny. Physicist by day, stargazer and dreamer by night, he hoped to unlock the power of renewal of the sea. Inspired by the oceanic world, Huber fermented nutrient-rich sea kelp with other natural ingredients. 12 years and 6,000 experiments later, Crème de la Mer, our flagship product was born - and Huber's skin appeared dramatically renewed. The ocean has remained is a symbol of promise on the horizon. La Mer strives to honour this place of wonder as its growth continues as a prestige skin care brand. We are seeking an inspirational and energetic Assistant Manager to play a leading role in the success of the team by supporting the Counter Manager to lead, coach and develop our team of Skin Care Experts to achieve sales, client service and operational targets. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development. Compensation and Benefits - Competitive industry salary - Commission scheme eligibility - Annual Leave & Family Leave - Product discount/Staff Product Concession monthly credit spend allowance - Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) - Benefits platform with exclusive discounts and offers - Work Life Connections - Employee Assistance Programme - Extensive Training & development offering I,D&E STATEMENT The Estée Lauder Companies' collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers. Qualifications - About you You will have: - Proven retail experience at Supervisor or above level, preferably within beauty or skin care - The ability to provide inspirational, authentic and personalized customer service - Experience of coaching/mentoring others to achieve their full potential and to succeed - A drive to achieve sales and customer service targets - Retail operations experience including inventory management and cash reconciliation - Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. - Proficient in Microsoft Office - Proof of right to live and work in the country Job: Retail - Store Primary Location: Europe, Middle East, Africa-GB-ENG-London Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 2414343 Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.