IT Consultancy Manager
Salary: 75-85K per annum
Location: Remote with occasional travel to Kettering OR York
What you'll be doing
1. Management, mentoring and development of a team of Professional Services and Project Management Consultants and associated support staff.
2. Ensuring the well-being of Consultancy Team and providing support where required
3. Work with our management teams to ensure we are delivering services as cost effective as possible
4. Setting strategy and executing against agreed goals
5. Defining training requirements based on future pipeline as agreed with the Solutions Team
6. Ensuring the correct resource is utilised in the most effective manner across the projects to be delivered
7. Supporting with the selection and management of third-party resources involved in the delivery of projects
8. Manage customer and partner escalations when raised.
9. Ensure the outcome of the escalation meets the customer/partner expectation and is also agreed with the Consultant where required
10. Reporting and presenting
11. Supporting on client engagements where required
12. Perform Consultancy work up to 50% of the billable week initially with a view to reducing this depending on the management requirements
13. RFP/ITT/RFI/SOW/HLD/LLD peer review and occasionally contributing
14. Working with solution architecture on designing solutions/architecture/designing packaged services
15. Working with internal senior stakeholders
16. Working with key vendors to ensure the Consultancy Team have access to the latest releases and features of the vendors' products
17. Ensuring the Consultancy Team have the correct vendor accreditations as agreed with both the Solutions Team and Partner Management
18. Perform ad-hoc administrative tasks as directed by Line Manager
19. Undertake any other ad hoc duties as required, which are deemed necessary to assist with the needs of the company
Requirements
20. 5+ years working as a billable Senior Consultant, preferably for a Managed Service Provider
21. 5+ years people management experience
22. Proven ability to mentor and develop a team
23. Strong work prioritisation skills
24. Strong documentation skills
25. Setting strategy and executing on these and ensuring they are suitably targeted and reported on
Apply now and be part of our journey!