Portfolio Credit Control are working with a globally recognized Executive Search Firm to recruit a Credit Control Manager who can also oversee the Sales Ledger on a 12-month FTC, paying up to £50,000. You'll be overseeing a team of 3, including 1 junior member. The role would ideally be based in London or Birmingham, with a working arrangement of 2 days in the office and 3 days WFH, plus 1 anchor day per month for team meetings.
The UK-based finance team is responsible for the financial management of the UK business and has recently assumed control of the US operations. They are looking for a candidate with a strong professional personality, able to build relationships across the business and liaise with Consultants and Executive Assistants to effectively escalate issues, ensuring clients are treated with respect and that issues are resolved timely and appropriately.
Responsibilities
1. Manage the downloading and actioning of the weekly debtor's report into Excel.
2. Manage the commercial credit control ledger (approx. 300 clients with a value of £8m over 20+ Practices).
3. Manage the credit control team and all output.
4. Contact clients to confirm payment of invoices via telephone & email.
5. Interact with EAs/support staff to educate them on processes and assist with reviewing debtors regularly.
6. Manage and/or escalate bad debt provisions where appropriate.
7. Keep accurate notes of conversations held with clients/consultants.
8. Ensure the implementation of credit policy.
9. Utilize finance packages to ensure the accuracy of data.
10. Investigate queries/payment issues using various resources.
11. Provide analysis and KPIs regarding debtors, report on invoices paid.
12. Work closely and effectively with the Sales Ledger team.
13. Escalate queries and client issues to the appropriate person(s) where required.
14. Set follow-up dates for the diary to review accounts as necessary.
15. Manage your teams to ensure productive and correct output.
The Individual
Knowledge:
1. Demonstrable experience in credit control management.
2. Experience in a Recruitment/Professional Services background (preferred but not essential).
3. Advanced IT skills, Microsoft 365, and expert Excel skills.
4. Experience managing a small team.
Skills:
1. Excellent communication and writing skills.
2. Stakeholder management and relationship-building skills.
3. Strong problem-solving skills.
4. Collaborative approach.
5. Ability to think strategically while being hands-on.
6. Team player.
7. Proactive.
8. Democratic management style.
Ability:
1. Solutions-oriented.
2. Completer finisher.
3. Pace and energy.
4. Detail-oriented.
5. Results-driven.
6. Organized multitasker.
Benefits
Benefits are for employees and LLP members who have passed their 3-month probationary period:
1. Simplyhealth Plan.
2. My Wellbeing.
3. Employee Assistance Programme (available from the first day of employment).
4. Group Company Pension - Company contributes 5%, employees 3%.
5. Work-from-home allowance (for contracts of 1 year plus).
6. Give As You Earn.
7. Volunteering Day.
8. Holidays (accruable from the start date): Full year: 25 days holiday + 3 gift days for the Christmas closure + national bank holidays.
By submitting your details, you are agreeing to our Privacy Policy and to receive related communications from the Portfolio Group. You can unsubscribe at any time.
#J-18808-Ljbffr