Due to restrictions on the number of certificates we can issue at present, candidates without an existing visa or right to work in the UK are unlikely to be suitable for the advertised post.
No two days are the same when working with Keane Premier Support Services. We are looking for a confident and responsible Team Leader, who will be overseeing the delivery of our quality service.
What do we offer you in return for your motivation and outstanding work?
* £14 per hour.
* Wage stream - access a portion of your wages before pay day.
* Access to a company vehicle whilst on shift (if required).
* 28 days pro rata holidays.
* Flexible working patterns to promote work-life balance.
* Support to reach SVQ qualifications.
* Training and development opportunities.
* High street discounts through Blue Light Card.
* Vivup Employee Benefits Programme, including cycle to work scheme, discounted gym memberships, free counselling services, savings on food and drink, leisure activities, shopping, and much more!
Main responsibilities:
1. Effectively and efficiently manage teams providing support to a designated group of service users and staff.
2. Develop and review personalised, outcome-focused support plans for service users, ensuring teams adhere to them within the context of Health & Social Care standards and company policies.
3. Ensure all support staff work towards outcomes identified within service user support plans.
4. Encourage participation and partnership between staff, service users, carers, and stakeholders.
5. Formulate risk assessments and ensure staff understand and adhere to risk management strategies.
6. Keep accurate, up-to-date written records and ensure support staff do the same as per guidelines and company policy.
7. Ensure adequate staffing levels by overseeing staff rotas and annual leave.
8. Act as a positive role model, encouraging respectful relationships within teams and monitoring work group chats (WhatsApp).
9. Work with the senior team to maintain and build new service allocations, subject to availability.
10. Optimize service hours by liaising with Health and Social Care Partnership daily for vacancy coverage.
11. Liaise with social work, health, agencies, families, and clients.
12. Attend and participate in social work meetings and adult support and protection case conferences.
13. Participate in recruitment and selection processes.
14. Complete regulatory notifications for accidents, incidents, and other key changes within the service.
15. Report accidents, incidents, concerns, complaints, and key changes to the Service Manager promptly.
Organisational Responsibilities:
* Work within the Health and Social Care standards and SSSC codes of practice.
* Manage personal development, including training and objectives in your annual appraisal.
* Seek and accept advice from your line manager and understand your scope of practice, competency, and accountability.
* Proactively seek feedback from service users, carers, staff, and stakeholders for service development.
* Adhere to all company policies and procedures.
Qualifications:
* Completion or ongoing progress towards SVQ level 2/3/4.
* Registration with SSSC.
Skills and Experience:
* Previous management experience.
* Experience working within a support team.
* Strong written and verbal communication skills.
* Ability to lead and supervise support staff.
* Good time management skills.
* Understanding of personalised support planning.
* Honest, empathetic, reliable, and professional attitude.
* Adherence to company policies, Codes of Practice, and Health and Social Care Standards.
Essential Requirement:
* Valid UK Driver's Licence.
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