Salary: £25,562 Bonus Excellent Benefits Sales Advisor – Folkestone (CT19 5EU) - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary of £25,562, there are also benefits on tap – including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more As a Sales Advisor in Folkestone, you’ll be responsible for: Assisting customers at the trade counter by understanding their specific needs and providing product recommendations whilst cross selling and up-selling. Dealing with customer enquiries via phone & email promptly and courteously, with a proactive attitude. Making phone calls to lapsed customers to regain their business. Speaking to suppliers to get costings for items. Completing general warehouse duties, including goods in and picking and packing customers orders for delivery or collection. Ensuring merchandising displays in the branch are to a high standard. This is full time permanent position 40 hours per week Monday - Friday between 07.30am - 5.00pm and Saturday mornings on a rota basis from 08.00am – 12.00pm And here’s what we’d like you to have: Full UK Driving Licence Industry or merchant experience is advantageous Proven experience in sales or customer service role Excellent communication skills and confidence in customer interactions. Dependable team player, prepared to support in all areas of the branch with a strong work ethic. Eagerness to learn, with a positive and enthusiastic attitude We look forward to receiving your application