Exciting new opportunity: Customer Account Planner
Hybrid role (minimum 2 days in the office)
Requirements:
* Advanced Excel skills
* Experience in supply chain, planning, logistics, or order processing
* SAP knowledge is essential
Responsibilities:
1. Customer Account Support
* Customer communication support via weekly/monthly review calls
* Co-ordination of customer requirements including management of allocation tracking
* Demand management through regular reviews of orders vs forecast
* Managing customer backlogs to reduce line stoppage risks within both our customers and OEM factories
* Onboarding new customer accounts and new plant sites
1. Order Management & Administration
* Order processing and shipping
* Facilitating & analyzing shipping liabilities through 'Order Review' tools
* Database Integrity (ensuring line stop dates and daily usage are 100% accurate within OOB)
* KPI and month-end reporting
2. Transport Co-ordination
* Liaising with warehouses in Rotterdam, Morocco, and the UK
3. Demand Planning & Analysis
* Processing customer forecast releases
* Reviewing forecast accuracy and challenging customers on significant changes and anomalies
* Creating forecast simulations to identify potential supply issues and pro-actively mitigating the risk
* Providing reports to the business on demand change
Apply now for more details.
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