Client Support Advisor x 3
£11.86 per hour
Nottingham / Hybrid working
Monday – Friday 9am-5pm
Start date: ASAP
Temporary Contract
Harper Recruitment Group are working in partnership with a leading financial services organisation based in Nottingham City Centre. We are looking for 3 Client Support Advisors to build relationships and deliver high quality client service.
What will the role involve?
* Handling calls and emails with Clients to assist them in improving their data quality
* Providing an excellent experience for all Clients whilst working to timescales and productivity benchmarks
* Recording all contact notes accurately into the CRM system
* Producing correspondence and confirmation via email
* Adhering to company processes and guidelines at all times
* Using Microsoft Excel
* Following GDPR at all times
* Other administrative / client support duties as required
Who are we looking for?
* Excellent attention to detail
* Ability to multi-task and adapt
* Strong communication skills both written and verbal
* Microsoft Excel basics and formulas eg v-lookups
Company Perks:
* Hybrid working – Mondays & Wednesdays in the office, rest from home (option to work fully office based if preferred)
* Free lunch provided on Mondays & Wednesdays
* Modern and friendly office environment
* No hot desking, you will have your own desk in the office
#J-18808-Ljbffr