Job summary Ensures payroll and pension information is processed in accordance with procedures. Investigates enquiries and queries from employees and provides assistance and advice as required. Ensures that work is completed in line with payroll and pension timescales. Main duties of the job Discuss queries with employees by telephone and email. Analyse payroll and pensions data to respond to employee queries. Investigates payroll and pension queries. Resolve employee benefits queries using data available. Ensures payments are made to external benefits companies. Inputs financial data into computerised and paper databases/systems; creates financial spreadsheets. Concentration required when inputting data, checking and reconciling information, making calculations and when answering queries from employees. About us Developmentand staff wellbeing Your growthand personal happinessmattersto us.After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation. To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities. We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards. Wherever you work across our organisation, we look forward to welcoming you. Date posted 24 February 2025 Pay scheme Agenda for change Band Band 3 Salary £28,622 to £30,225 a year pa pr incl HCAS (outer) Contract Permanent Working pattern Full-time Reference number 396-NN-6991515-A&C-Z Job locations Kingston and Richmond NHS Foundation Trust Galsworthy Road Kingston upon Thames KT2 7QB Job description Job responsibilities Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification Job description Job responsibilities Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification Person Specification Desirable Desirable NHS Pensions experience or knowledge Knowledge of PAYE and National Insurance Essential Essential English and Maths GCSE or equivalent Payroll or Finance experience Keyboard skills Excel & word Good attention to detail required Good communication skills Basic analytical skills Person Specification Desirable Desirable NHS Pensions experience or knowledge Knowledge of PAYE and National Insurance Essential Essential English and Maths GCSE or equivalent Payroll or Finance experience Keyboard skills Excel & word Good attention to detail required Good communication skills Basic analytical skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Kingston and Richmond NHS Foundation Trust Address Kingston and Richmond NHS Foundation Trust Galsworthy Road Kingston upon Thames KT2 7QB Employer's website https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)