Outdoor Instructor – Full time or Seasonal at Woodrow High House
Location: Amersham, Bucks
Salary: £27,518 (Lvl 1) - £28,500 (Lvl 3) Based on experience & qualifications held
Contract type: Full Time, Seasonal fixed term, Part-time, Variable hours available. Start time and duration flexible by mutual agreement
Hours: 42 hours per week on average. Includes evenings, overnights, weekends and bank holidays.
Summary Purpose - what you will be achieving
Woodrow offers a range of exciting, engaging outdoor learning activities on site including high ropes, mountain biking, bushcraft, archery, and various team activities. We are committed to providing outstanding outdoor learning and residential experiences to all our visitors, and this role plays an active part in achieving that aim. As an Outdoor Instructor, you will facilitate a wide range of activities to support the growth, development and education of young people and adults who visit us. You have a passion for learning outside the classroom and are dedicated to delivering that experience. This role also involves other duties, including activity and grounds maintenance, across the site that contribute to the wider success of the Centre.
About the role – what you will be doing
Instructional Work with Customers
1. Deliver a range of activity sessions where trained and competent.
2. Operate all activities in accordance with Woodrow’s operating procedures and appropriate National Governing Body guidelines.
3. Support the development of existing sessions and ideas for new activities.
Activity Equipment & Site Maintenance
1. Undertake ‘site work’ tasks across grounds that support safe activity operations.
2. Perform and record regular safety checks of activity equipment.
Course Director Responsibilities
1. Act as ‘Course Director’ looking after a group for the duration of their visit, being the main point of contact and ensuring their visit runs smoothly throughout.
Duty Instructor Responsibilities
1. Supervise residential groups overnight, sleeping in the building.
2. Maintain an onsite presence to provide first aid and act as a fire warden (training provided) and practical assistance as needed by groups in your care.
3. Run evening activities and the retail tuck shop for residential groups.
4. Deliver lifeguard duties in the Leisure Centre as required.
5. Support leisure operations, including reception, administration, cleaning duties, as relevant.
Personal Development – Yourself and Others
1. Assist with the mentoring and training of fellow instructors, (where your experience & qualifications allow), demonstrating good practice when out on session.
2. Be an excellent role model, ensuring the messages of education and development we deliver to our clients are demonstrated personally and given honestly.
3. Expand your project management skills by taking ownership of an area of development.
4. Participate in relevant personal development opportunities including attendance at internal and/or external training courses.
Personal Development – Corporate Responsibilities
1. Actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all aspects of your duties and working relationships.
2. Manage resources to the highest standards and act as a custodian of best practice.
3. You will be expected to play a proactive part in the implementation of the work and policy of London Youth as a whole, supporting the vision, mission and aims of the charity.
Undertake any other duties as may be reasonably requested by London Youth’s management that ensure the ongoing operational success of the charity and delivery of excellent customer experiences.
About you – what you bring to the role
It is essential that you provide a short supporting statement to demonstrate how you meet the essential criteria and attributes noted below. Ensure you tell us why you’d like to work here, and what you would bring to the team. These responses will be developed and discussed with those candidates invited for interview.
Experience, Knowledge & Skills
1. Over 1 years’ experience instructing a variety of outdoor activities at outdoor education centres.
2. Experience of instructing to a range of customers, including young people and adults, with different backgrounds and various needs.
3. Demonstrable understanding of health and safety issues pertaining to outdoor activities.
4. Demonstrable skill delivery quality customer service and positive customer experiences.
5. Demonstrable understanding of the value of outdoor learning and associated outcomes.
Qualifications
Hold at least one of the following qualifications (Essential):
1. Archery GB Instructor Award
2. ERCA, RCI, CWI, or other relevant ropes-based qualification
3. MIAS / BC Mountain Bike Leaders / Instructor or other relevant cycling qualification
A walking qualification, such as BEL / ML / HML / LL (Desirable)
Level 2 Bushcraft Award or equivalent (Desirable)
A valid first aid qualification (Desirable)
National Pool Lifeguarding Qualification (Desirable)
Essential Personal Attributes
1. We are looking for good communicators, full of passion, enthusiasm, and a willingness to help develop and support young people through outdoor learning. You must possess the following:
2. Passionate and demonstrably committed to improving the lives of children and young people.
3. Customer centric mindset with exceptional customer service skills.
4. Composed demeanor, able to keep calm under pressure and solve problems when they arise.
5. Articulate communicator, able to confidently communicate to quickly establish a rapport and build effective relationships with a wide range of people.
6. Collaborative team player with a willingness to work effectively with others.
7. Able to work independently, demonstrating proactivity and initiative.
8. Self-motivated with a positive attitude, growth mindset and keen willingness to develop.
9. Impeccable work ethic with a practical, flexible, and dynamic approach to work.
10. Absolute commitment to London Youth’s principles of equality, diversity and inclusion.
11. Ability to display tolerance and compromise on issues surrounding communal living.
12. Demonstrate living our values of Being Ambitious, Being Collaborative, Being Inclusive, Being Accountable.
London Youth embraces equality, diversity, and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.
If this is the role for you, please submit your application through London Youth’s careers page.
If you have questions regarding the role or the recruitment process, please email woodrow.recruitment@londonyouth.org or ring 01494 433531 and ask for Chief Instructors, Sam Sparks, Nick Andrews or Daniel Rigg.
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