Supporting the work of the Jeweller since 2006
Administrative Assistant
Administrative Assistant
JewelCast
Jewellery Quarter, Birmingham
JewelCast is primarily a casting company specialising in high quality precious metal castings. In addition to this we offer an exciting range of in-house CAD design, 3D printing and mould cutting services.
We have recently moved into a beautifully restored building in the heart of Birminghams historic Jewellery Quarter, and the new site features modern facilities and state-of-the-art equipment in each department.
About the role
A full-time position has become available for an experienced Administration Assistant to work in the Sales Office of Jewelcast.
This position is entirely administrative. It involves assisting customers with everything from placing orders to getting items dispatched as part of the busy sales office team. We are seeking an individual with strong customer service communication, and organizational abilities. The ideal candidate should be a team player with a keen eye for detail, capable of working under pressure, and adhering to stringent administation processes.
Responsibilities
1. Order entry
2. Processing of incoming and outgoing post.
3. Responding to customer queries by email or over the phone and in person.
4. Liaising and working closely with other departments
Requirements
5. A strong work ethic and willingness to learn
6. A keen eye for detail
7. Customer service experience
What we offer
8. Competitive salary based on experience
9. Flexible working hours
10. In-house service discounts
11. Company pension
12. 1 extra day holiday for your birthday
13. Biannual staff events/parties
14. Simply Health healthcare cash plan
How to apply