The Toll Team exists to own, govern and execute the global internal toll and sell-through business processes, enabling supply to customers while maximizing financial value to AstraZeneca. The current reach extends to 9 AZ toll sites and virtual sell-through from 6 AZ Sites across all global regions. The Toll team sits within Global Supply Chain and Strategy (GSC&S), within Operations, and is responsible for managing key business processes linked to AstraZeneca's tolling and financial sell-through processes. The Axial Programme will be powered by S/4HANA a new ERP (Enterprise Resource Planning) system which will be implemented right across the organisation and will provide our business with standardised processes, enhanced financial management, common data and real time reporting, transforming the way we work through our entire supply chain - from bench to patient. The new system will be used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This is a once in a generation programme for AstraZeneca and will shape our ways of working globally for many years to come. This role supports the delivery of the Axial programme, overseeing and managing the transition of business processes to the new S/4HANA system. This is a fantastic opportunity to leverage your deep understanding of S/4HANA and your proficiency in planning, executing, and monitoring projects to ensure successful implementation and execution. Accountabilities As the Toll and Sell-Through Local Process Implementation Lead, you will be responsible for change impact assessments, implementation plans, and leading communication with the Toll Principal Team. Your role will also involve updating SOPs, stakeholder management, cutover planning, training delivery, and superuser development. You will also support business readiness testing, cut-over, and ramp-up activities as required by the Program. What you'll do:
* Partner with the Head of Toll, Head of Projects and Change, and RPC to ensure the requirements of the Toll and Sell-through processes are managed through the Axial program with fit-for-purpose design and supporting processes.
* Represent the Toll & Sell Through process and function in the Axial Program and across GSC&S. Partner with the Axial Process Expert to ensure end-to-end changes for toll and sell-through are understood and communicated.
* Responsibility for the Toll and Sell-Through Local change impacts and implementation plan, managing the change impact log for Toll and Sell-Through.
* Lead communication across the Toll and sell-through team and ensure stakeholders are up to date with the program.
* Act as a change champion for the Axial Project.
* Understand and communicate the Axial Toll and sell-through business changes.
* Identify impacted local procedures for creation, modification, or deletion; work with the team and Axial to design, document, and implement SOPs to operationalize Axial design.
* In partnership with the function, design and implement appropriate KPIs and escalation processes for post-Axial design.
* Support toll and sell-through team in cutover planning, training delivery, and hypercare as required.
Educational Background: Possesses a bachelor's degree or has accrued equivalent professional experience.
* Domain Expertise: Demonstrated experience in Business Process Management, Project Management, Change Management, and Stakeholder Management.
* Collaborative Skills: Exceptional at fostering relationships and effectively influencing colleagues, even in the absence of direct reporting authority.
* Adaptability: Proven track record of successfully navigating and delivering results amidst organizational changes.
* Communication Proficiency: Excellent verbal and written communication skills, adept at conveying complex information clearly and concisely.
* Influential Capability: Strong ability to persuade and influence others to drive project success and stakeholder engagement.
Desirable skills/experience:
* Pharmaceutical and Logistics: Experience in a pharmaceutical and logistics environment
* SAP Proficiency: Solid understanding of SAP
* Regulatory and Compliance Knowledge: Knowledge of Safety, Health, and Environmental (SHE) regulations and (GxP) management standards.
* Lean Methodology: Proficient in applying Lean principles to streamline processes and improve efficiency.
* Toll and Sell-Through Processes: Familiarity and practical experience with toll manufacturing and sell-through processes.
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
AstraZeneca is a global, science-led biopharmaceutical company dedicated to discovering, developing, and commercializing prescription medicines for some of the world's most serious diseases. We are committed to pushing the boundaries of science to deliver life-changing medicines. Our inclusive culture fosters innovation by connecting diverse perspectives to generate new opportunities. With a commitment to lifelong learning, growth, and development for all employees, we strive to transform healthcare by addressing unmet medical needs through pioneering science.