We are recruiting for a Neighbourhood Officer : Experience Experience of working for a housing services provider in a role involving regular interaction with the public or demonstration of other relevant experience Ability to demonstrate commitment to excellent customer service in all activities Experience of working with customers internally and externally and partner agencies to support the delivery of the business. Skills Able to communicate in verbally and in writing Ability to manage, organise and prioritise own workload. Ability to carry our interviews to discuss sensitive tenancy management issues, anti-social behaviour, neighbourhood disputes and provision of appropriate advise of guidance where necessary. IT skills in order to input and retrieve data and analysis. Embraces the need for and adapts positively to change, resilient to challenges, obstacles and handling conflict. Demonstrates understanding of a commitment to principles of equality and diversity Required Experience General housing management experience Dealing with ASB Tenancy management Estate and block inspections Dealing with challenging situations, safeguarding etc Needs to be able to manage a patch of approx. 500 properties. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. ADZN1_UKTJ