Job Description
Fulltime position with local authority
Job Description
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We are seeking a Member Services Manager to join our team in the Financial Services industry. The ideal candidate will be responsible for overseeing the pension and fund services provided to our clients, with a focus on service management within the public sector. The Member Services Manager will play a key role in ensuring the delivery of high-quality services to our members, while also identifying opportunities for improvement and growth within the organization.
Responsibilities:
* Oversee the management of pension and fund services for our clients in the public sector
* Develop and implement strategies to enhance service delivery and member satisfaction
* Collaborate with internal teams to ensure seamless coordination and execution of member services
* Analyze performance metrics and identify areas for improvement in service management
* Stay updated on industry trends and regulations related to pension and fund services
* Build and maintain strong relationships with clients and stakeholders to understand their needs and expectations
Requirements
Requirements:
* Proven experience in pension and fund services management
* Strong understanding of public sector service management
* Excellent communication and interpersonal skills
* Ability to analyze data and identify areas for improvement
* Knowledge of industry regulations and best practices in financial services
Requirements
Requirements: Proven experience in pension and fund services management Strong understanding of public sector service management Excellent communication and interpersonal skills Ability to analyze data and identify areas for improvement Knowledge of industry regulations and best practices in financial services