Description Are you a dynamic and passionate individual interested in KYC? Join our Wholesale KYC Operations Client Office team As a Middle Office Specialist in KYC Middle Office Global Investement Bankmart team, you will act as a single point of contact and subject matter expert (SME) for onboarding new customers, incremental business requests and renewals of our existing customer KYC records. You will be aligned to a designated Front Office team and facilitate across all teams on KYC execution. Job responsibilities Manages the KYC book of work New Business/Renewals for your designated Front Office to prioritise active requests Builds and develops strong partnerships, identifies challenges and eliminates roadblocks with all internal partners Works with the Front Office teams, directs clients as required in aim to obtain all necessary supporting evidence to fulfil KYC due diligence Ensures all information to and from our Clients is accurate, complete and compliant with AML, Local and Corporate Due Diligence requirements Coordinates case prioritization, capacity planning, and assignment with our Global Maker teams and Quality Control Stays up to date of any changes to processes and procedures, regulatory change and ensures impacts are communicated to our business partners Leads peers engaged on the same portfolio Required qualifications, capabilities, and skills Working knowledge of KYC/Compliance/AML standards Sound understanding of the Financial Industry Knowledge of multiple client types (i.e. Corporates, Non-Banking Financial Institutions, Banks, Foreign Correspondent Banks, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies) Strong written and oral communication skills with experience of conflict resolution Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers Client focused whist maintaining a strong controls mind-set Proactive and flexible approach to personal workload and wider team target