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One Stop - Customer Service Assistant, Aylesbury
Client: Tesco
Location: Aylesbury, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference:
1521d77ca324
Job Views:
104
Posted:
09.02.2025
Expiry Date:
26.03.2025
Job Description:
About the role
At One Stop Stores, we aim to serve local shoppers a little better every day. Being a part of the local community, we really can achieve this, but it’s our colleagues in store that bring this to life.
In this role, you will greet and welcome our customers warmly, engaging with them to find out their shopping needs, sell the right products to them, and make their shopping experience a great one.
As well as having brilliant customer service, you’ll also need to be a team player, ensuring that your store is always looking great, with the right products on the shelves and fantastic services on offer.
You will need:
* Greet each customer with a warm and friendly welcome
* Listen to and talk with customers to find out what their needs are
* Do your best to make sure the customer finds everything they want
* Be passionate and knowledgeable about our products and services
* Always be in store, on time, smartly dressed, and ready to serve
* Always think 25 when serving age-restricted products
* Work as part of a team to complete store duties
* If this store has a post office local, you will be required to complete a criminal record check to complete post office duties.
What’s in it for you:
* 10% Discount in One Stop
* 10% Discount Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends)
* 20% Discount on F&F Clothing in Tesco Stores
* 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
* 20% off car, pet, and home insurance at Tesco Bank. T&C’s apply
* Discounted eye care through Vision Express
* A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
* Driving Lesson Discount through RED
* Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms, and much more
* Save as you earn scheme annual invitation
* WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme and much more at no cost to colleagues
* Annual leave entitlement increases with length of service
* Retirement Savings Plan
* Life Assurance
* Flexible working, we have many forms of flexible working like part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns, and staggered shift patterns.
What you will get from this role:
Our Customer Service Assistant roles are integral to supporting our customers and local communities and can be a very rewarding role.
Community Involvement:
As a convenience retailer, it’s really important to us that our stores and colleagues are truly embedded within the communities that we serve.
Diversity & Inclusion at One Stop:
Everyone is welcome at One Stop and we're proud to be an inclusive workplace that celebrates the cultures, personalities, and preferences of all of our colleagues.
About us:
One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.
Please Note:
One Stop will only recruit individuals who have passed the school leaver’s age.
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