Customer Service Advisor
Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties.
You'll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods.
The Role:
Each call will require you to take down details of the specific situation, updating the system accordingly
Booking in appointments
Transferring calls through to the wider business if needs beFiner Details:
£24,000 per annum - increasing to £26,000 depending upon individual performance.
33 days holiday
Free parking onsite
Career progression
Training Courses funded to support Professional Development
Pension
Core hours are 9-5.30pm - however during winter months, they are open from 7.00am - 8.00pm, and the team work on split shifts to cover these hours. You'll also need to be prepared to work 1 weekend day per month (on a rota basis).If you feel that you match the above, don't hesitate to send us your CV for consideration.
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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applica...