Location: On-site in SN2 (Swindon)
Salary: Up to £30,000 plus bonus
Job Type: Permanent
The Role
As a Sales Admin, you will liaise with new and existing customers to identify specific material requirements and secure material schedules for generating quotations. This includes drawing take-offs and reviewing tender documentation. You will work with the team to chase and secure orders from these quotations, ensuring that orders are progressed in line with customer expectations.
Main Duties
* Assist a small but dedicated team in providing quick and accurate advice to customers on the best solutions for their products.
* Engage with various customer types within the industry, including installers, merchants, and homeowners.
* Communicate effectively with customers, providing exceptional customer service, including pricing, technical assistance, and producing material schedules from customer drawings.
* Follow up on quotations and proactively call customers.
* Work with the team to target new customers through Social Media Lead Generation and NSBRC Leads.
* Handle customer enquiries.
* Generate quotations.
* Answer the telephone.
* Process orders.
Candidate Essential Skills/Requirements
* A practically minded individual with a technical approach is beneficial.
* Willingness to learn about the company’s products and services is essential.
* Experience in a customer-focused environment.
* Ability to communicate well at all levels with excellent interpersonal skills.
* Organised and methodical work approach.
* Competent IT skills with experience of ERP systems (training on the company’s ERP system will be provided).
* Good levels of numeracy and literacy.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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