Contact Manager
Location: Newcastle
Brief:
Contract Manager needed for a well-known construction organisation based in Newcastle who are looking to employ an experienced and well-rounded Contract Manager that takes pride in their work.
The successful candidate needs to have a strong technical background as well as experience in managing a team of 7 and multiple contracts at once.
Benefits:
* Salary: 50,000 - 52,000 per annum
* Car Allowance: 5,200 / Company car
* 25 days holiday
* Variable annual bonus based 5-15%
* Pension Plan
* Career Progression
What the role entails:
* Ensure compliance with all statutory and company procedures across the stakeholder groups.
* Manage risks relating to (SHEQ) safety, health, environment, and quality through the use of RAMS, PPE, training, and company procedures.
* Develop effective working relationships with operational personnel, business partners, suppliers, and sub-contractors to improve contractual operational performance.
* Manage client service delivery across multiple locations, ensuring collaboration among available resources.
* Agree and maintain a clear business plan for the appointed contract.
* Set, monitor, and control SLAs and KPIs, seeking opportunities to provide added value across the delivery stakeholders.
* Ensure mobile personnel manage the contract to the agreed SLAs and KPIs as they apply to technical and related services.
* Work with mobile teams in planning, implementing, and monitoring standards of all works relating to the PPM schedule and all reactive works.
* Accountable for the financial performance of the contract and review monthly audit checks demonstrating legislative compliance within the scope of service delivery streams.
* Develop and monitor direct reports through training and regular reviews.
What experience you need to be the successful Contact Manager:
* Previous contract management experience and a good knowledge of building services and legislation.
* Experience and track record in Facilities Management with a technical background.
* HVAC experience and qualifications.
* Ability to think clearly in extreme circumstances.
* H&S Qualification / M&E Qualifications / Water Systems and Legionella Control - HSG274.
* Experience using a CAFM system and a full clean driver's licence.
* Asbestos awareness.
* Self-motivated and able to work unsupervised as well as part of a team.
* Flexible and adaptable to change.
This is a fantastic opportunity for a Contact Manager to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly!
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