Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure
Company: McCabe & Barton
Location: London, United Kingdom
Posted: 4 days ago
Job Type: Hybrid Job Contract
Salary: 500
Overview
We are seeking an experienced Senior Infrastructure Engineer for a 12-month contract role with our global financial services client. The ideal candidate will have extensive knowledge of on-premises infrastructure, networking, and global network architectures.
Key Responsibilities
* Manage and maintain on-premises infrastructure and network systems
* Provide 1st, 2nd, and 3rd-line infrastructure and end-user support for staff in UK, Asia, and European regions
* Administer and troubleshoot Cisco networking equipment and small global networks
* Manage firewall technologies and ensure network security
* Support and maintain VMware environments
* Oversee Office 365 networks, including related firewalls and on-premises Cisco infrastructure
* Manage incident logging, prioritization, and resolution for IT ServiceDesk operations
* Administer user accounts, permissions, and access across various systems
* Support Microsoft Office applications, including email, messaging, and telephony
* Perform end-user device setup and software installation
* Monitor system performance and implement improvements
* Collaborate with the global IT team on complex issues and infrastructure projects
* Contribute to IT documentation and implement best practices
* Manage relationships with IT suppliers and conduct service reviews
Requirements
* Minimum 10 years of experience in Infrastructure and Networking roles
* Strong understanding of Cisco networking equipment and small global network architectures
* Extensive knowledge of firewall technologies and network security principles
* Proficiency with VMware virtualization environments
* Experience with Office 365 networks, including related firewall configurations and on-premises Cisco infrastructure
* Expertise in Windows Server environments and Active Directory
* Strong troubleshooting skills across various hardware and software platforms
* Experience with ITSM tools and IT service delivery processes
* Excellent communication skills and ability to explain technical concepts to non-technical staff
* Adaptability to changing priorities and ability to work under pressure
Technologies
* Hardware: Desktops, Laptops, iPads, iPhones, Telephony systems, Video Conferencing equipment, Printers, Copiers
* Networking: Cisco switches, Firewalls, On-premises Wi-Fi systems
* Software: Windows 10/11, iOS, Office 365 (Web, Desktop & Mobile), Microsoft Teams, SharePoint, OneDrive
* Infrastructure: Active Directory, VMware, ITSM tools (e.g., EasyVista or similar), Remote support tools
The successful candidate will play a crucial role in maintaining and optimizing our client's on-premises infrastructure and global networking capabilities. If you think you align to this role please apply with an updated version of your CV.
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