Receptionist - Wilmslow Hotel Receptionist Vacancy We are looking for a Receptionist to join our fabulous team. What we offer our Receptionists : Annual profit share, ensuring you share in the success of the company 30% discount on food and drink across our pubs and inns for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What a Receptionist does at our Hotel: Meet and greet guests and visitors to the Hotel Manage face to face, on line and telephone bookings Check all reservations and room allocations Handle guest queries and requirements Check guests in and out of the Hotel Prepare restaurant reservations Maintain occupancy levels on the computer system Manage the computer system including room rates and changes Deal with customer requirements, complaints and service issues Handle cash and card payments Ensure a safe environment in which to work; report any hazard or maintenance defects immediately