Job summary Our Children's Services team is actively recruiting for a highly motivated and dedicated Ward Clerk to join our busy, vibrant Neonatal unit in Ipswich Hospital. You will actively participate as a full member of the team, assisting with the smooth running of the department by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants. This is part time post 32 hour per week, fixed term/ secondment contract until 31/12/2025. Please be advise we might close the post earlier if sufficient amount of applications received. Main duties of the job We are looking for someone who will be able to work autonomously, be able to prioritise their workload, and work well within our team. The ideal candidate will have the ability to communicate effectively with members of the public, both face-to-face and over the phone. Ward clerks are the first point of contact for visitors and patients to the ward, so we need someone who will ensure that the Trust's 'OAK' Values are used at all times to ensure the best patient experience. Experience in using Microsoft Word, Excel, and PowerPoint is essential to this role. About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes. We are the largest NHS organisation in East Anglia, employing more than 12,000 staff. We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients. We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients. If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you. Find out about living and working here - www.youtube.com/watch?vGkPu7HphU8A Date posted 18 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Fixed term Duration 10 months Working pattern Part-time Reference number 432-HR2217-24 Job locations Ipswich hospital Heath Road Ipswich IP4 5PD Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description. Person Specification Qualifications Essential Basic standard of education Desirable Evidence of on-going development as appropriate Experience Essential Good clerical experience Excellent written and verbal communication skills Experience of contact with members of the public Desirable Previous ward clerk experience Knowledge of Medical Records Experience of team work Experience of Lorenzo Person Specification Qualifications Essential Basic standard of education Desirable Evidence of on-going development as appropriate Experience Essential Good clerical experience Excellent written and verbal communication skills Experience of contact with members of the public Desirable Previous ward clerk experience Knowledge of Medical Records Experience of team work Experience of Lorenzo Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name East Suffolk and North Essex NHS Foundation Trust Address Ipswich hospital Heath Road Ipswich IP4 5PD Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)