About Damart: If you would like to work for one of Europe’s biggest senior lifestyle brands, look no further than Damart. We are a leading provider of fashion, footwear and home & garden products aimed at the senior customer market. Damart and associated brands can be found in the UK, France, Belgium and Germany, distributing products to over 10million customers worldwide. Our excellent reputation stems from the key benefits we offer our customers – outstanding value for money, excellent customer service and comfortable, stylish clothing. When you join us, you’ll be joining a company that’s focused on putting the customer at the heart of everything we do. Job Overview: At Damart, we are Passionate About Our Customers — Do You Share Our Love for Customers and Fashion? Based at the retail shop at our Bingley Head Office, in this customer facing role you will be responsible for providing our customers with a great shopping experience and ensuring they receive world class customer service. We are a small team, looking for flexible people to join us to work 16-hours per week. A flexible approach to working is needed with the ability to work different days each week; regular Saturday working is likely with the remaining hours across the rest of the week (4-week rotas are provided in advance). You will also need to support with our monthly weekend Bradley Mill sale. Key Responsibilities: • Processing cash and card sales • Looking after customers and assisting them in purchasing goods • Answering telephone enquiries • Processing customer returns • Processing colleague orders • Working deliveries • Merchandising and shop presentation • Stock management • Key holder responsibility; opening and closing of the shop Skills and Experience: We're looking for candidates with previous retail experience (though training will be given) and basic IT knowledge to support processing customer and colleague orders. Great communication skills, both face to face and via the telephone and the desire to provide the best customer service is essential. Benefits: Access to 24/7 GP service through our Employee Assistance Programme Generous uniform allowance Free onsite parking, and within 5 minutes' walk of Bingley train station Peace of mind benefit, death in service Subsidised onsite canteen 50% Damart colleague discount & other retail discounts 31 days annual leave (including bank holidays / based on full time) Auto enrolment company pension Retail discounts & 20% off EE Salary sacrifice such as cycle to work, electronic vehicle leasing and buy & sell holidays