Oversee the postal team to ensure they are undertaking their day-to-day duties in an efficient manner.
Deal with customer complaints and queries as required. Report finding to LM as required.
Act as the unit postal orderly.
Provide assurance mail is being handled in application with IAW, JSP 367 & 440.
Provide support and guidance to customers on correct and most cost effective way to dispatch mail. Operation of Royal Mail online Business account.
Act as the workplace Radiation Supervisor, ensuring all relevant training is undertaken for Post room.
Manage and co-ordinate all administrative tasks for completion of F102's and management of onsite archive facility.
Cover for other team members in their absence, task and duties to include collecting of official mail from Royal Mail, meeting couriers, and onward sorting of all mail and parcels.
Be a super user to enable updating of SharePoint sites.
Be Health and Safety point of contact including the collation of mandatory risk assessment, and Annual Audit.
Undertake any other administrative duties appropriate to grade and role.