Key Responsibilities Use a high level of communication skills such as rapport, influencing, motivation and assertiveness to manage learners in a classroom environment when delivering information to avoid barriers of understanding. Support and challenge colleagues at all levels in a supportive and non-adversarial manner on areas of compliance relating to health, safety and risk that may need change. Influence change in clinical holds and de-escalation practice across the Trust for all levels of staff and to contribute to violence and aggression culture strategies. Responsible for engaging with managers, using tact, persuasion and negotiation skills to overcome barriers to enrolling staff in the training to ensure attendance Promoting and highlighting the link between the Trusts Violence and Aggression Reduction Training, the Violence and Aggression Reduction and Lone Working Policies and the NHS Violence Prevention and Reduction Standard, the NHS People Plan and Restraint Reduction Network (RRN) Training Standards Ensures content and delivery is tailored to the audience, using empathy to optimise engagement Under supervision, work with complex and sensitive information on patients and incidents to develop appropriate VART action plans for teams Provides project feedback to staff, including where targets and Key Performance Indicators have been missed, to address performance Represent the organisation on a national basis at the request of line manager/ or in absence of line manager for such meetings Produce presentations to other trusts using Power Point, if requested To establish good working relationships with relevant stakeholders to ensure smooth running of the service Discuss and share best practice with other specialist providers, developing networks and links Use excellent presentation skills to present a range of new and unfamiliar concepts to staff at all levels and to external agencies. Be able to manage varying levels of understanding to ensure there is clear and reliable information about Violence Reduction training opportunities available, communicated via the intranet Key performance indicators and reports are produced in a timely manner Maintain effective communication with colleagues, managers and staff within the wider organisation Promote equality and diversity in relation to violence and aggression reduction