Team Manager - Warehouse Operations (12 month Fixed Term Contract) Salary: £35,000 to £40,000 depending on experience Location: Baginton, Coventry, UK Working pattern - 4 days on and 4 days off, 8am to 8pm. About the Role: Join World of Books Group as a Warehouse Team Manager, where our values guide everything we do. In this key leadership role, you’ll oversee the daily operations of our modern, high-volume warehouse, which integrates both automated and manual processes. Reporting to the Operations Manager, you’ll lead a team of leaders to achieve exceptional results while fostering a collaborative, fast-moving, and customer-focused environment. Together, we’ll deliver results, protect the environment, and put our customers at the heart of our work. Key Responsibilities: Team Leadership & Development Lead a team of five leaders, promoting a culture of One Team by fostering trust, respect, and open communication. Provide ongoing coaching and support to align team efforts with business goals and encourage professional growth. Operational Performance Drive achievement of Key Performance Indicators (KPIs) across receiving, picking, packing, and dispatch functions. Embrace our value to Simplify, Move Fast, and Deliver Results by optimizing productivity and minimizing unproductive hours. Resource Planning & Budget Management Plan resources effectively for each shift, using strong commercial acumen to align headcount with operational demands. Collaborate with recruitment partners as needed to maintain a well-resourced team. Customer Satisfaction Ensure workflow supports delivery targets, prioritizing the customer experience in line with our commitment to being Customer Obsessed. Health & Safety Compliance Uphold the highest standards of workplace safety, investigating incidents thoroughly and implementing improvements. Collaboration with the People Team Work closely with the People Team to manage timesheets, absences, recruitment, and contract offers, ensuring efficient workflow management. Maintenance Oversight Supervise on-shift engineers to ensure maintenance tasks are completed effectively, supporting smooth operations. Employee Engagement Champion employee engagement by actively addressing team concerns and encouraging a culture of respect and collaboration. Candidate Requirements: To succeed in this role, you’ll need significant experience leading large teams in a fast-paced warehouse or retail environment. You should have a proven track record in optimizing performance, meeting high standards, and embodying our core values. Key Skills and Qualifications: Leadership Experience: Proven ability to manage large teams and inspire high performance in a dynamic environment. Resource Planning Expertise: Skilled in aligning headcount with operational demands and budgetary goals. Technical Skills: Proficient in Warehouse Management Systems (WMS) and Microsoft Office tools (Excel, PowerPoint, Word, Outlook). Analytical Skills: Strong focus on meeting KPIs and delivering measurable results. Health & Safety Knowledge: Understanding of H&S procedures (IOSH Managing Safely or NEBOSH preferred). Education: Maths and English at National Level 2 or equivalent. Why Join Us? At World of Books Group, you’ll join a company driven by its mission and values: We are One Team: Collaboration is at the heart of our success. We Simplify, Move Fast, and Deliver Results: You’ll thrive in a dynamic environment where impact matters. We are Customer Obsessed: Your work will directly contribute to exceeding customer expectations. We Protect the Environment: Be part of a business that prioritizes sustainability by extending the life of books and reducing waste. This is your chance to lead a high-performing team, drive meaningful improvements, and grow your career in a fast-paced, purpose-driven organization. Ready to make an impact? Apply now Other details Job Family Warehouse Operations Pay Type Salary