Location: Full time, Hybrid – 4 days per week onsite in London
PERMANENT ROLE
Clearance: DV
About You:
1. 3+ years commercial experience in user research; this might have been as a dedicated user researcher or conducting user research as part of your role within a user centred design or service design team.
2. Experience of using different user research methods (qualitative and quantitative) to gather insights on users and their behaviours.
3. Ability to link research aims to the bigger picture, a project’s goals, or a customer’s strategic objectives.
4. Confidence in developing and communicating research of core user research artefacts such as user needs, personas, journey maps, service blueprints and insights reports.
5. Ability to explain your findings compellingly, develop effective relationships, and manage challenging stakeholders.
6. Self-starter, proactive approach, drive, and energy.
7. Creative and innovative in the way you work.
8. Excellent communication and presentation skills.
Our dedicated team would be pleased to discuss in more detail how we may be able to help.
#J-18808-Ljbffr