Purpose As an Event Coordinator at the National Theatre, reporting directly to the Head of Event Planning, you will play a pivotal role in orchestrating a wide range of commercial events across various dynamic spaces within this iconic venue. You will be responsible for the seamless planning, coordination, and execution of events that align with the National Theatre’s mission of delivering world-class experiences. Working closely with a diverse team, you will ensure every event is meticulously planned, from initial concept to final execution, guaranteeing both logistical precision and a memorable experience for all attendees. This role offers you the opportunity to manage a portfolio of exciting events, spanning corporate functions, private hires, and other unique occasions, all within the heart of one of London’s most renowned cultural landmarks. Your creativity, attention to detail, and passion for delivering exceptional events will help elevate the National Theatre’s profile as a leading venue for innovative and engaging experiences. Responsibilities Event Coordination Liaise with clients to define event needs (food, drink, AV, décor, entertainment). Produce and obtain client sign-off on detailed event function sheets. Coordinate event details with internal teams, meeting deadlines. Attend planning meetings and provide updates to relevant departments. Ensure timely invoicing and payment, updating quotes as needed. Manage allergens and dietary needs according to policy. Oversee event handover to operations and provide support as needed. Collect and communicate post-event feedback to stakeholders. Finance Management Ensure accurate, on-time invoicing for all events. Track event finances, including charges, costs, and payments, in CRM. Record commercial event charges on the Good Till system. Client & Relationship Management Cultivate and maintain strong relationships with new and existing clients. Engage in networking events, familiarisation trips, and client entertainment. Conduct post-event follow-up to encourage repeat business. Stakeholder Management Foster relationships with key partners, including KERB Food, National Theatre, and Compass Group/Levy. Build and maintain positive working relationships across internal teams (Food & Drink, AV, planning, etc.). Additional Responsibilities Support event sales and operations teams as needed. Promote NT Food & Drink’s sustainability initiatives in event planning. Identify opportunities to meet high-level client needs and convert them into commercial prospects Requirements Confident and Capable : You bring previous experience in event planning and/or coordination, ideally within the food and beverage industry, and preferably in a cultural or heritage environment. You’re the safe pair of hands that can be trusted to get things done to the highest standards. Dynamic and Driven : A true team player, you excel at collaborating with cross-functional teams and external partners to bring events to life. You understand how to balance delivering remarkable guest experiences with achieving commercial objectives. Detail-Focused : The little things matter to you. You have an impeccable eye for detail, ensuring every element of the event – from theming and décor to liaising with external suppliers – is perfectly executed. Flexible and Agile : You’re comfortable managing multiple events simultaneously and understand that flexibility is key. Whether it's adjusting your working hours or adapting to changing event needs, you handle challenges with ease. Financially Savvy : Managing budgets is second nature to you. You have the experience and confidence to oversee an event’s P&L, working across a variety of budgets to deliver quality without compromising on impact. Curious and Creative : You’re not afraid to push boundaries and bring fresh ideas to the table. Always on the lookout for innovative ways to enhance events, you stay engaged with trends in the hospitality industry and are driven to elevate the event experience at the National Theatre. Join us and be a part of shaping the future of NT Food & Drink by driving a workplace culture where people thrive Site Specific Benefits Exclusive National Theatre discounts (15% off outlets, 25% off Bookshop, complimentary show tickets) Food & drink discounts (Kerb Card: 20% off drinks, 50% off food at Seven Dials Market) VIP last-minute O2 show tickets (subject to availability) Discounted onsite parking (£4/day) At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard. We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.