Ashton Recruitment require a Quality & Performance Reporting Officer for our client based in Belfast.
Position: Quality & Performance Reporting Officer
Location: Belfast City Centre
Duration: Temporary
Rate of Pay: £19.35 per hour
Hours of Work: 37 hours per week
Duties will include (but not be limited to):
* Tracking, analysis and reporting on activity, outputs, outcomes, and performance KPIs across the service (Programme level) for stakeholders and funders - both qualitative and quantitative data and collating regular reports in line with funder guidelines.
* Assessment of progress against targets, identification of service issues and exploring opportunities to enhance service delivery.
* Leading on user experience insights as part of the programme evaluation work and supporting the continuous improvement approach.
* Liaison with Councils in relation to quality and performance in respect of the services and suppliers for their area, developing improvement plans and leading on service improvement actions.
* Monitoring and reporting of compliance, audit and risk matters in order to provide assurances to funding and council partners.
* Leading on the development of a benefits realisation plan and establishing review mechanisms to maximise impact of the investment.
Essential Criteria:
Applicants must, as at the closing date for receipt of application forms:
have a third level qualification or an equivalent qualification within a relevant subject such as Business Studies, Economics, Management, Public Policy, etc; and be able to demonstrate on the application form, by providing personal and specific examples, at least one year's relevant experience in each of the following areas;
or
be able to demonstrate on the application form, by providing personal and specific examples, at least two years' relevant experience in each of the following areas:
a) performance management, monitoring and reporting, including the analysis of performance data and performance indicators at a programme level;
b) undertaking quality and performance management, evaluation and continuous improvement of strategic projects and programmes including implementation of improvement plans; and
c) supporting stakeholder engagement activity with internal and external partners, building consensus to progress priority activities to achieve programme level targets.
Ashton Recruitment is acting as a Recruitment Business