Emergency Preparedness Resilience and Response Officer
An exciting opportunity has arisen to work within the EPRR team delivering specialist Emergency Planning and Business Continuity Management services. This post offers an outstanding opportunity for the post holder to gain experience of delivering services across the health sector and in collaboration with Local Resilience Forum partners across SNEE.
The post holder will be a key member of the ICB's EPRR team supporting the ICB to deliver its leadership role in emergency response and through its assurance role, to ensure that all NHS hospitals, community services, primary care, and mental health organisations are able to provide coordinated and effective responses to emergencies and incidents.
As part of the EPRR Team, the post holder will actively work to ensure that we meet our EPRR responsibilities as a Category One Responder as defined in the Civil Contingencies Act and as set out in the NHS England EPRR Framework 2022.
Responsible to the EPRR Manager, the post holder will support the delivery of the ICB and the ICS EPRR workplan working collaboratively with system and LRF partners.
Main duties of the job
1. Support the development of EPRR systems, processes, and activities ensuring they are fit for purpose.
2. Provide a variety of policy and problem-solving input and expertise into the development of key EPRR policies.
3. Maintain close links and communication, working closely with EPRR leads from both our regional team and provider network on key areas such as planning, response, and statutory requirements.
4. Support delivery of training and exercising across our system to further increase individual, team, and organisational skills and resilience. Support the Local Resilience Forums (LRF) and Local Health Resilience Partnerships (LHRP) in conjunction with the EPRR Manager.
5. Undertake roles within the Incident Coordination Centre to manage the response to incidents affecting health and social care.
6. Work with the EPRR and Local Resilience Forum teams to ensure that incident processes are constantly improved from incident lessons identified.
7. Act in an EPRR Tactical Advisor role in the event of an emergency or major disruptive event by providing support to the tactical and strategic commanders.
About us
The NHS Suffolk and North-East Essex Integrated Care Board (ICB) plans and buys healthcare services for our population. This function is commonly referred to as commissioning. To do this, we work within a budget of around £1.5 billion, which is set by NHS England, and work closely with local government and the NHS providers in our area. Our performance is judged by how well our local health and care system as a whole is working, including the health outcomes of our communities.
The ICB has delegated some authority to the three health and wellbeing alliances that operate in Suffolk and North-East Essex to act on its behalf. This is to ensure that the needs of smaller, local areas are addressed. The ICB remains accountable for all of its functions, including those it has delegated. Local residents have a big role to play in the operation of the ICB. We rely on the experiences and perspectives of our communities to help shape our decision-making.
Person Specification
Communication Skills
* Experience of collecting and evaluating information from different sources complemented by ability to analyse and present information to professionals.
* Ability to establish and maintain good relationships with a variety of people.
* Clear communicator with excellent written and presentation skills; capable of constructing and delivering clear ideas and concepts accurately for diverse audiences.
* Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
Qualifications
* Relevant Degree, or equivalent level of experience.
* Specialist knowledge in a relevant subject to post graduate level.
* Recognised teaching/training qualification.
* Membership to relevant professional societies (EPS / ICPEM/ BCI).
Experience
* Knowledge or understanding of the role of Emergency Preparedness Resilience and Response within the NHS or Local Government.
* Knowledge and understanding of Business Continuity Management Systems.
* Previous experience in a similar role in the public sector.
* Experience of delivering training packages.
* Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources.
* Experience in communications and stakeholder management.
* Knowledge of project management and/or information systems development.
* Experience in using Resilience Direct.
* Experience in delivering effective Emergency Preparedness, Resilience and Response projects.
* Computer literate. Experience of using Microsoft 365 packages including but not limited to Microsoft Word, PowerPoint and Excel to at least intermediate level, including ability to develop and manipulate spreadsheets.
* A good understanding of the health and social care environment and the ICB roles and responsibilities within it.
* Skills for supporting project management.
* Skills for managing projects ensuring they meet financial targets.
Autonomy
* Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
* Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines.
Other
* Understanding of and commitment to equality of opportunity and good working relationships.
* Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
* An ability to maintain confidentiality and trust.
* Commitment to and focused on quality, promotes high standards in all they do.
* Adaptability, flexibility and ability to cope with uncertainty and change.
* Able to make a connection between their work and the benefit to patients and the public.
* Attention to detail combined with the ability to extract key messages from complex analysis.
* Willing to undergo additional Security vetting.
* Ability to travel routinely within the East of England and to travel outside the region, as required, for the role.
* Ability to work from our three offices in Colchester, Bury St Edmunds and Ipswich.
* Strategic thinking ability to anticipate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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