Torbay and South Devon NHS Foundation Trust
Are you passionate about making a meaningful impact in supporting cancer patients in their journey towards recovery?
Torbay Hospital is seeking a dedicated and dynamic individual to join our team as an Oncology Medical Secretary supporting our nurse led clinics. This is an opportunity to be an essential part of our Oncology department, where your organisational skills and compassion will directly contribute to the well-being of our patients.
This post is 18 hours per week, split over 3 6 hour days.
Main duties of the job
* Work closely with clinical and administrative staff and other employees within the Trust and liaise with patients, GP's and other external agencies.
* This position requires empathy and tact when dealing with patients who may be angry or upset regarding any aspect of their care.
* Communicate effectively in writing and verbally on a daily basis.
* Ensure all results of investigations are tracked and shown to the relevant consultant promptly for action as instructed.
* Independently deal with patient/carer enquiries in an efficient, sensitive and confidential manner and referring on to the clinician as appropriate.
* All clinic outcomes to be recorded accurately and completed or amended.
* Audio typing of clinic and admin letters.
* Clinical diaries to be maintained and checked against the published timetables. Discretion and initiative used when arranging meetings and appointments for patients, relatives and others.
* Taking and transcribing formal minutes if required.
* Open and act on correspondence received.
About us
This role is based at Torbay Hospital, where you will be joining a team of 11 other dedicated Oncology Secretary's.
We are a dynamic and friendly team, working closely with our clinical colleagues and other areas within Cancer Services. Our team is currently going through exciting changes.
Would you like to grow with us to help us to make a difference?
Our department is fast-paced and we are continually evolving our care in order to keep our patients' wellbeing and each other's at the heart of everything we do.
Date posted
10 February 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
388-6634833-A&C
Job locations
Lowes Bridge, Torquay, TQ2 7AA
Person Specification
Qualifications, skills and knowledge
Essential
* Good standard of Education GSCE in Maths and English or equivalent
* Experience in a similar Secretarial/ admin role
* Ability to use Medical Terminology appropriately
* Ability to effectively use Microsoft Office Software (Word, Excel)
* Customer care experience of providing a customer focused service
Desirable
* Knowledge of hospital systems i.e., PAS, Infoflex, Cyberlab
* Audio typing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name
Torbay and South Devon NHS Foundation Trust
Address
Torbay Hospital, Lowes Bridge, Torquay, TQ2 7AA
Employer's website
https://www.torbayandsouthdevon.nhs.uk
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