QA Auditor Billing Operations
Competitive + Bonus + Benefits
Slough, UK
Permanent full time
Are you ready for an exciting new challenge that lets you take ownership of quality control processes and make a real impact on Billing Operations? Were looking for a detail-orientedQuality Assurance (QA) Auditor (Level 3)to join the team and play a key role in ensuring the accuracy and efficiency of our billing processes at IRIS Software Group. This is a fantastic opportunity to grow your career with IRIS while working in a fast-paced, dynamic environment.
What Will You Be Doing?
As a Quality Assurance Auditor, youll:
1. Ensure Quality and Accuracy: Develop and execute quality control audit plans to enhance billing precision.
2. Evaluate and Improve Processes: Review customer account ledgers, test invoicing parameters, and identify areas for optimisation.
3. Upskill and Support the Team: Train colleagues on quality standards and controlled processes, boosting overall accuracy.
4. Drive Results: Define and track KPIs, ensuring targets are met and corrective actions are taken where needed.
5. Act as...