Job title: JAG D&T Programme Administrator Location: Liverpool, the Spine Working arrangements: Full time (35 hours per week). The role is offered within a hybrid working environment with a blend of office and homeworking Contract: 12-month contract The well-established and highly successful JAG accreditation programme is looking for an enthusiastic and organised programme administrator to join their data and training team. The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. The successful candidate will: Be exceptionally organised and interested in improving processes Enjoy communicating with a range of individuals, developing great working relationships Be experienced at working in project support roles Have a passion for improving the healthcare workforce and its services. About the role As Programme Administrator, you will make an impact every day by: Organise and facilitate in person and virtual training sessions for endoscopy professionals Answer queries via phone and email regarding JAG training systems in a timely manner Administration of governance meetings, including organisation, circulating papers, taking minutes Maintenance of programme websites to ensure correct information is displayed Producing clear communications for stakeholders, including newsletters, posts for X, blogposts, and emails Keep up to date and accurate records. Support team with administrative support relating to quality improvement projects. Contribute to the development of new guidance materials. Continuously strive for improvement and proactively identify more efficient ways of working. You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities. About us Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do. Benefits Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include: 27 days holiday per annum, plus bank holidays group personal pension plan with 7% employer contribution interest-free season ticket loan life assurance annual pay award flexible working hours employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life occupational health team – includes employment and work-related health assessments, health checks and workstation assessments cycle to work scheme corporate eye care scheme professional training and development opportunities enhanced maternity and paternity pay staff discounts platform – including discounts on cinema tickets and a range of high street brands health cash plan Further information This is a fantastic opportunity for an ambitious individual with a commitment to our core values – collaboration, learning and taking care. For more information about the role please view the job description. For an informal discussion about this role, please contact Stephanie Davis, JAG D&T project manager ( stephanie.davisrcp.ac.uk ) How to apply To apply for this role, please submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted. Closing date: 28 February 2025 Shortlisted candidates will be notified by: 10 March 2025 Expected interview date: 14 March 2025 (conducted via Microsoft Teams) The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us. INDLOW Who we are The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving and influencing for better health and care. The benefits Buy annual leave Mental health activities and sessions Enhanced pension scheme Health cash plan and employee discounts Our people Dr Mumtaz Patel Acting as RCP President "I am passionate about supporting our current and next generation of physicians with an aim to improve patient care for all. Our strategic mission is educating, improving and influencing health care design and delivery". Ian Bullock Chief Executive Officer “The RCP influences government and key stakeholders on the issues that are important to our members. This is a commitment to be part of the solution to the improvement of patient experience and outcomes in care”. Chiraag Panchal Executive Director of People and Culture "Working at the RCP, my team and I have undertaken significant projects and initiatives that have shaped our workplace culture and HR strategies". Anna Johnson Exams Coordinator “As a working mum, the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.” Craig Gunderson Internal Communications Manager "The RCP has a positive and inclusive culture. Everyone’s opinion is valued, regardless of their role, and everyone has the chance to get involved in things that are important to them". Cameron Carby IT Desktop Support Analyst “Starting as an apprentice, I gained a lot of exposure to various systems and had considerable levels of responsibility. This quickly developed my skills and boosted my self-confidence allowing me to take on further projects and responsibilities." Documents