Job summary As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. You'll have a vitally important part to play in creating a positive and friendly environment by answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. Additionally, you may be required to carry out some administrative tasks. Main duties of the job The role of Receptionist with Barchester Healthcare is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. You may also need to carry out some administrative tasks, like typing, photocopying and filing. You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. About us Barchester Healthcare is a leading care home provider in the UK, with a reputation for delivering high-quality care and support to residents. The company operates over 200 care homes across the country, offering a range of services including residential, nursing, and dementia care. Barchester is committed to providing a warm and welcoming environment for both residents and visitors, and the Receptionist role is crucial in achieving this. Date posted 22 February 2025 Pay scheme Other Salary £13.04 an hour Contract Permanent Working pattern Full-time, Part-time Reference number 1246378215 Job locations Barchester Healthcare Wokingham RG41 2TA Job description Job responsibilities ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Job description Job responsibilities ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. Person Specification Qualifications Essential No formal qualifications are required, but you will need a good telephone manner and strong communication skills. Person Specification Qualifications Essential No formal qualifications are required, but you will need a good telephone manner and strong communication skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Barchester Healthcare Address Barchester Healthcare Wokingham RG41 2TA Employer's website https://www.barchester.com/ (Opens in a new tab)