Secretary/Admin/Reception, Legal industry £25,000 - £28,000 DOE Stafford Cross Office Support Role – (Secretarial/Office Administration/Reception) £25K, Open to negotiation DOEStafford, Occasional request to cover reception in Rugeley office.Monday – Friday, 9am – 5pm Main Tasks/ Responsibilities: Reception Duties: Cover reception, process calls, log messages, and handle visitors, especially new clients. Client Service: Be considerate towards client needs, providing timely and professional service. Post and Email Management: Monitor incoming post, list and receipt cash, and distribute general emails. Administrative Support: Undertake clerical duties, maintain reception area tidiness, and provide cover for Rugeley reception. Document Preparation: Prepare accurate correspondence and documents swiftly using audiotyping and word processing. Filing and Mail: Administer daily filing, manage client files, and prepare mail for dispatch. Meeting and Diary Management: Arrange meetings, maintain diaries, and prepare meeting rooms. Training and Development: Undertake training, promote self-development, and guide junior staff. Confidentiality and Efficiency: Maintain confidentiality, seek economies with office supplies, and adapt to changes in working practices. IT and Accounts Knowledge: Understand the firm’s IT systems, request training if needed, and follow accounts procedures. Skills / Attributes Accurate audio and copy typing with experience. Efficient keyboard skills. Proficient in Microsoft Word and Outlook. Strong organisational and diary management skills. Clear communication and pleasant telephone manner. Literate and numerate with neat handwriting. Adaptable and able to work in a team. Good knowledge of the firm’s business and ability to learn new software. Benefits 34 days holiday (This includes 8 days bank holiday, 4 contractual leave days during the Christmas period) Increasing by one day per year to up to 5 years of service. 5%, employer contribution, 3% of employee contribution, totalling a combined 8% contribution Career development opportunities Investments and Savings Financial advice/support Retail Discount Scheme - vouchers/discounts Childcare vouchers 4618303