GCP Facilities, a leading provider of Hard and Soft FM solutions, is looking for an experienced Operations Manager to oversee the day-to-day running of our Facilities Management operations. Based in Orpington, Kent, this role requires leadership in managing Hard FM services, ensuring excellent service delivery across client sites.
This is a fantastic opportunity to join a growing Facilities Management company that values quality, client relationships, and operational excellence.
About Us
GCP Facilities Ltd is a Support Services Provider in Facilities Management, offering a range of Hard and Soft FM solutions. We pride ourselves on building strong relationships with our customers while maintaining the highest standards in quality and compliance.
Key Responsibilities
Operations Oversight:
Oversee and manage day-to-day facilities management operations, ensuring efficient service delivery.
Manage building maintenance, cleaning, security, waste management, and other related services.
Implement Standard Operating Procedures (SOPs) for service consistency and quality assurance.
Monitor the performance of on-site staff and contractors, ensuring compliance with health and safety standards.
Team Leadership and Development:
Lead, motivate, and develop a team of Facilities Management professionals.
Conduct regular training sessions to enhance team skills and ensure compliance with industry standards.
Perform performance reviews and set clear objectives for prof...