Technical Support Specialist / Service Desk Analyst (EPOS)
£28,000 - £32,000 + Full Training + Hybrid + Career Progression + Premium Overtime + Bonus + 33 days holiday + Benefits
Location: Hybrid / Office Based, commutable from Hemel Hempstead, Berkhamsted, Luton, Hatfield, Watford, St Albans, Leighton Buzzard, Aylesbury, Stevenage and surrounding areas
About the Role:
Are you an ambitious and highly motivated individual with a background working on Software, Hardware, IT, Electro-Mechanical or similar looking for the opportunity to massively develop your skillset through full specialist training into a niche sector? This role allows you to showcase your skills and gain recognition, progressing your career while maintaining a great work-life balance.
On offer is an exciting opportunity to take the next step in your career, gaining full technical training to become a technical expert, working as part of a close-knit team, and having the opportunity to take the technical lead in a company known for looking after their staff and providing opportunities for career progression.
This company is a globally renowned industry leader, working across various industries with a range of products that allow them to dominate their market. Due to continued growth and future goals, they are looking to expand their workforce with motivated and enthusiastic individuals they can invest in long term.
The Role:
1. Providing support to the field service team, managing technical escalations end to end until resolution.
2. Support on hardware and software queries.
3. Office based with flexible working arrangements.
4. 37.5 hour working week on a rotated shift pattern.
The Person:
1. Experience in a Software, Hardware or Electro-Mechanical environment.
2. Strong customer service skills.
Reference Number: BBBH(phone number removed)
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ryan Ledger at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. #J-18808-Ljbffr