Associate HRBP
Location: Salford, Manchester Quay House, M50 2QH
Length: 3 months
Rate: £22.03 – £24.17 p/h (Inside IR35)
Hours: Mon – Fri 9am – 5pm (2 Days per week in office)
Interview Process: 1 stage Microsoft Teams interview
Role Function:
Working as part of a central Divisional Support Team within People services or a Divisional HR team within Studios, the role is aligned and embedded within a Division and will partner with divisional teams and/or the business to enable the delivery of all employee lifecycle and divisional people plans in partnership with the wider HR Team.
Key Responsibilities:
* Act as an internal consultant, contracting on key activity required by the Division.
* Effectively grow and manage key relationships within the business and/or the wider HR Team to enable swift and accurate response to requests for support.
* Proactively highlight or support on complex queries and requests received by the divisional team, ensuring they are either resolved or managed appropriately.
* Understand what is important to the Division and their Business Leaders, through being visible and present within both the HR and wider business environment.
* Keep a focus on continuous improvement opportunities and take accountability for developing options to resolve; or set out proposals and options to improve.
* Use internal agreed escalation paths to proactively deal with queries from the divisions.
* Ensure collaboration across the Divisional team and/or People Services to promote a culture of continuous improvement, and share/learn from each other.
* For roles embedded in People Services, raise the profile of People Services, helping the business understand routes into HR by being an advocate for our digital and self-service approach.
* Accountable for the delivery of quality and timely work, which meets or exceeds the business's expectations.
* Provide internal support within the wider HR and/or People Services team for activities linked to the wider HR agenda.
* Foster a culture of service excellence, role-modelling this and coaching the team to deliver customer focus and management of expectations.
* Use data and analytics to measure the effectiveness of people solutions and understand the landscape for further improvement.
* Work collaboratively with colleagues across HR, facilitating two-way communication between the business, translating business requirements and needs back into the HR and/or People Services function.
* Actively look to embed knowledge transfer both within the division being supported, the divisional support team, or the wider HR team.
* Be an ambassador for the function and represent HR internally and externally (as appropriate).
Essential:
* Experience of working in complex/matrix structures.
* Able to harness IT tools and systems to enable performance.
* Effective interpersonal skills and ability to develop, maintain, and enhance relationships with a variety of contacts; strong influencing and persuading skills.
* Analytical skills and the ability to resolve logistically complex problems.
* Compare and contrast situations and information, identifying patterns and trends that inform subsequent decisions.
* Create a sense of team spirit, encouraging shared ownership of objectives and deliverables.
* Be a role model for the Values.
* Use of process improvement tools and their application.
* Ability to grow productive and meaningful relationships within the business and HR teams.
* Self-generate development opportunities and take ownership of own career growth.
* Strong HR Advisor or BP experience.
Desirable:
* Prior experience working with people systems (such as SAP).
* Prior experience working in a centralized/shared service center environment (for roles embedded in People Services).
* Experience in delivering an HR Partnering approach.
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