Business Support Assistants – Children’s Social Care Teams
Grade
Grade 2 £24,790 - £25,183 pa
Interview Date
17th January 2025
Location
We have a Full time permanent position available based at Bunny Hill Centre, Hylton Lane, Sunderland with Free On-Site Parking.
Working Conditions
Following completion of induction & training, flexible & agile working is available.
About Us
Together for Children deliver Children’s Services on behalf of Sunderland City Council. We are proud to be the first in the country to make the leap from Inadequate to Outstanding. The Company continues to deliver upon its ambitious improvement journey with better outcomes for children and young people at the heart of everything we do.
Role Overview
We are looking for a Business Support Assistant to provide administrative support to our busy SEND team, who support children, young people and their families. The main duties include:
1. Inputting and retrieving information into the Capita Education information management system.
2. Manning the dedicated telephone line.
3. Dealing with queries from parents and schools.
4. Processing letters and the issuing of key documents.
These are busy teams so the ability to be flexible, manage and prioritise workloads is essential to the service.
We are looking for candidates who:
* Have excellent communication and strong IT/keyboard skills.
* Have a clear understanding of the need for confidentiality.
* Have experience of working in an office.
* Are able to work to a high level of accuracy when dealing with sensitive information.
* Are customer focused and have a high level of commitment to work in partnership with service users.
Benefits
We have many benefits on offer to our employees. Please see our Employee Financial Wellbeing & Support Guide contained in the supporting documents on North East Jobs.
Visa Sponsorship
We welcome applications from all nationalities; however, successful candidates must, by the commencement of employment, have the right to work in the UK.
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