Job Overview If you are a dynamic and caring individual who would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you. We have an exciting opportunity for a part time Band 2 Health Care Support Worker within our busy Outpatient Department, based at Glangwili General Hospital, Carmarthen. Outpatients is the front door to the patient’s journey into planned health care and the exit to successful health management. Outpatient services offers experience in a wide range of specialities and is a diverse, multidisciplinary environment requiring flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills. Outpatient services are committed to the Heath Boards values and prides itself in providing a positive patient experience in how we value our patients in the communities we work in. Main duties of the job The successful candidate will be forward thinking and fully encompass the Health boards values in their work. You will require excellent communication skills and the ability to act as a patient advocate. The post is for a 30 hours per week, part time position, the service is currently Monday - Friday with hours ranging between 8am – 6pm and occasional evening clinics until 8pm. You will work as part of the nursing team performing a range of duties to ensure the smooth provision of clinics. You will undertake a range of clinical observations/tests required for various clinics. You will also be required to act as a chaperone during consultations and assist clinicians with procedures. You will help to maintain high standards of cleanliness and ensure that infection control policies are followed. Full training and induction will be given to the successful candidate. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Interviews to be held on 30/09/2024 Working for our organisation Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through: Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest; Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire; 48 general practices (six of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres; Numerous locations providing mental health and learning disabilities services; Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales. Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable). These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII) If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR). To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.